Customs Taxation and Post Office

Decree Law 1,804/80 on imports makes it CLEAR that every Brazilian has the right to import products worth up to $50USD (US Dollars) without any taxes. The vast majority of our products are WELL BELOW this value, not generating any problems of this nature with Customs.

In some cases, the "Tax Problems" status is related to ICMS Protocol 021/2011, which requires the collection of ICMS in the destination state of the various signatory states, which is retained in SEFAZ and will only be released after bureaucratic processes. If this problem arises with your product being taxed, please contact us so that we can assist and TRY to minimize the tax charge.

If the charge is unavoidable and no other recourse can avoid payment, it will be the responsibility of the end consumer!

We ask that you continue to monitor the delivery status using our tracking tool. When it is released, we will request priority for it. We are sorry for the inconvenience caused.